Welcome to the API
The Backchannel API is organized around REST. Our API has predictable resource-oriented URLs, accepts form-encoded request bodies, and returns JSON-encoded responses.
Architecture Paradigm
Agentic Engine
Unlike traditional CRUD APIs, Backchannel triggers autonomic yields. Creating an order may trigger complex reallocations across global nodes automatically.
ERP Isolation
We abstract the complexity of legacy ERPs. Your code interacts with clean JSON, while we handle the XML/SOAP translations in the background.
Authentication
All requests must include a Bearer token in the Authorization header.
Authorization: Bearer YOUR_API_KEYRate Limits
We enforce strict rate limits to maintain optimal performance for all agents in the network.
Infrastructure Tiers
| Field | Type | Description |
|---|---|---|
Standard | tier | 1,000 requests per minute per brand node. |
Enterprise | tier | Unlimited burst requests. Priority routing in the Agentic Cloud. |
Retry-After | header | The number of seconds to wait before retrying the request after being rate limited. |
Global Service Status
Our global distribution network (GDN) is currently operating within expected latency ranges (< 50ms).